Shipping & returns
All orders are placed and shipped through our Etsy shop.
Shipping
- Orders ship from Canada.
- Etsy calculates the shipping cost for your country and shows an estimated delivery date at checkout, before you pay.
- Slime can arrive a little sticky or soft after travelling, especially in warm weather. Each slime comes with an activator spray to fix that. See Slime Care.
Returns & exchanges
- Slime listings: returns and exchanges are accepted within 30 days.
- Buyers are responsible for return postage costs. If an item isn't returned in its original condition, the buyer is responsible for any loss in value.
- The Slime Activator Spray 3-Pack can't be returned or exchanged, but please get in touch if there's a problem with your order.
Ordering from Canada? Your order stays within Canada, with no border crossing. See Shipped from Canada.
Each Etsy listing shows its own return and exchange eligibility, which applies to your order. Start a return or ask about an order by messaging the shop on Etsy.